When you call

Our receptionist will inquire as to your specific orthotic needs. We will ask about your prescription and current insurance. We will also attempt to schedule an appointment time that is most convenient for you.

When you arrive

You will be asked to fill out patient information forms. Please be sure to bring the following items to your appointment:

  • Insurance Card
  • Photo ID
  • Prescription

Initial evaluation

During your first visit to our office one of our practitioners will conduct an evaluation of your condition and the orthotic device you require. The practitioner will ask you questions about the nature of the condition that leads you to need an orthotic device. We ask that you be as factual and thorough as possible when answering these questions. The more information our practitioner can gather the more effective they will be in creating a device appropriate to your needs.


After the practitioner has completed the initial evaluation, he or she may cast or measure you for the device that you need. The practitioner will create an impression of your limb. Once the mold has dried sufficiently it will be gently removed and any residue removed. We will schedule you an appointment to return for the fitting of your orthotic device.

Initial fitting

You will return to our office on the scheduled date. At this time, the practitioner will see you to determine if the device constructed for you fits and functions properly. He or she will have you try on the orthotic device and will observe you while wearing it. Some devices may require adjustments in order to fit and function to their fullest. Usually these adjustments can be made on the spot and a short wait is all that is required.

Final fitting (if necessary)

During this visit, the practitioner will make final adjustments and you will leave with your device.